24/7 live chat and social media management by trained experts. Reduce costs by 70%, increase satisfaction to 99%+, and focus on growth.
Trusted by 200+ leading e-commerce brands
See the dramatic improvement our clients experience within weeks of partnering with Aounic
Seconds to first response
Customer satisfaction score (CSAT)
Comprehensive support solutions designed for modern e-commerce brands who refuse to compromise on quality
AI-enhanced human agents delivering instant, personalized responses that convert browsers into buyers.
Turn social conversations into revenue opportunities with our expert community management team.
Every interaction designed to reduce cart abandonment and increase customer lifetime value.
Seamlessly handle 10x traffic surges without compromising quality or response times.
Rigorous training ensures every agent becomes an authentic extension of your brand.
Choose from shared or dedicated agents, 5 or 7 days per week, 12 or 24-hour shifts to match your needs.
We don't just answer tickets. We build relationships, drive sales, and protect your brand reputation across every customer touchpoint.
Reduce support costs by up to 70%
Scale instantly without hiring headaches
Increase CSAT scores to 95%+
Free up your team for strategic work
24/7 coverage across all time zones
Multi-channel support management
Meet your customers wherever they are with seamless support across all major platforms
Real-time conversations that convert browsers into buyers with AI-enhanced human touch
Turn social conversations into revenue with expert community engagement and reputation management
Professional, detailed responses that build trust and loyalty with every interaction
Seamless integration with your existing helpdesk systems for unified support operations
Meet customers on their preferred messaging platform with fast, personalized support
Tailored support strategies designed around your unique business needs and customer base
Our trained agents seamlessly handle inquiries across all platforms, ensuring consistent brand voice and exceptional customer experience no matter where the conversation starts.